About us
Our philosophy
At Grc Greece you will find a rich choice of flavours built around souvlaki and burgers. People with passion and drive work every day to prepare your orders and to give you a special taste experience in your everyday life.
Our staff are the protagonists of this effort, which is why we look after their continuous development, providing the right training as well as incentives for high performance in every activity. We focus on meeting your tastes and needs, and we base the way we work on four pillars:
Quality - Service - Cleanliness - Hospitality
QUALITY
At Grc Greece we are committed to constantly improving how we prepare high-quality meals, always following the core principles of food safety.
We work with certified suppliers who deliver, every day and to specification, the raw ingredients for your meals.
We run quality checks on the products we serve to make sure they meet every quality standard we specify.
SERVICE
Our main goal is to serve your orders correctly and quickly, and it is what has set us apart in the food delivery market. We keep raising the level of service we give our customers and keep investing in improving it through the ongoing training of our staff, with a set of procedures that tell us which stage your order is at, so that we can serve you better.
We have set up a call centre that you can call to place your order by phone, to ask how your order is progressing, or even to report a comment, a suggestion or a problem with it.
In 2022 we launched our own app, with 15% off your first online order and a loyalty points scheme for every online order.
You can download our apps here:
CLEANLINESS
The key to the success of the Grc Greece stores is keeping hygiene at a high level, both in the stores and among the people who work in them.
That is why, when opening hours end, the lights in our stores stay on: our cleaning crews take over, cleaning and disinfecting every production and customer area from end to end!
Building on this daily effort, we take further steps to keep the hygiene of our stores at a high level.
Our staff's training in personal hygiene is ongoing, and of course all our employees hold the health certificates required to work in food service.
HOSPITALITY
Hospitality in the Grc Greece stores is part of Greek culture. A friendly mood, smiling faces and the willingness of our staff make for a pleasant, welcoming atmosphere in our stores.
All our customers are welcome to visit our stores, whether to pick up their orders as take-away or to enjoy a quick meal and a pleasant break with family, friends or even their pet, over our treats.
